FAQs
Got a Question?
Please read through our frequently asked questions below. If you’re still unsure then simply give us a call or email us with your enquiry.
Yes, whilst we really hope that you won’t need to cancel your booking but as long as you cancel your booking by 10am on the day before you are due to arrive, there will be no charge. If you do need to cancel simply give us a call 07516 780023
Yes, we have a car park for guests to use adjacent to the pub with flat, easy access.
Yes, we have one charging point in our car-park.
Check-in is from 4:00pm.
We ask that all guests arrive no later than 7:00pm. If you’re planning to arrive after 7:00pm, just let us know in advance and we’ll make sure everything is arranged for you – we’ll text your access code ahead of arrival and confirm all entry details so you can get settled in with ease.
On days when we’re closed, a member of our team will give you a call to confirm your check-in time and make sure someone is here to welcome you on arrival.
If you have any questions or need to flag a late arrival, don’t hesitate to get in touch.
Please arrange to check out before 10am to allow time for us to clean the room for our next guests.
In some circumstances a later check-out time (latest 2pm) may be feasible for a small extra charge of £10.
Available for a small extra charge at £10 subject to availability until no later than 2pm.
We welcome dogs (maximum of two) in all rooms and public areas. We do ask that you please don’t allow them onto the bed or soft furniture please. Let us know how many dogs you are bringing and their names so we can make them especially welcome. Find out more.
Our Booking Policy, which you can read here has all the information you need about cancellations.
Whilst we really hope that you won’t need to cancel your booking, if you do need to there will be no charge provided you let us know by 10am on the day before you are due to arrive. Please call us on 07516 780023
You can view our location and contact information here.